Don’t take our word for it, hear what our clients have to say:
Your Way IT Solutions has provided efficient service to Metropolitan A.M.E. Church. They have worked closely with our staff and ministry leaders assisting in securing a network upgrade for our facility, assisted us in vetting companies for copier needs, and have provided one on one training on various software. They are committed to providing excellent customer service and often know what we need without asking. They are truly a stellar business.
As our trusted consultant, the YWITS team played a major part in our organization obtaining our ISO 20000 and 27001 certifications. The team meet with our internal IT team to gain a understanding of our organization, documenting our IT Service Management (ITSM) plans, policies and procedures and assisted with the ISO audit. YWITS is a valued partnership that we will continue to seek for our IT and ISO certification needs.
The YWITS IT team met with our internal staff in order to gain an understanding of our IT challenges and business strategic goals. Once they had a clear understanding of our organization, they performed a full network assessment and provided us with recommendations for improvement. The team implemented improved security measures, wireless capability and upgraded our email to the latest Microsoft Technologies. The team at YWITS is truly professional, productive and results focused. They know how to provide a great customer experience.
Chante was instrumental in developing Service Management and Security Management policies and procedures for ISO 20000 and ISO 27001 implementations for InfoReliance. Her efforts were largely responsible for successful implementations and passing internal and external audits. I highly recommend her work!
Working with YWITS is a terrific experience! From the very beginning, their extremely friendly and responsive staff performs regular analyses to advise and recommend more efficient and cost-saving improvements to our IT needs. They truly listen to their clients’ needs and provide fast and solution-oriented service. Your Way IT Solutions has been extremely crucial during our office move, changing telecom provider, and our everyday IT needs (acquisition of new equipment, installation, keeping us safe in cyber space, etc.) No matter how big or small the request, each task is handled with absolute professionalism and dedication in a very short period of time. Because of their competence, attention to detail, and quality service our nonprofit runs much more efficient while also saving us significant sums of money. We definitely will continue to work with YWITS for the foreseeable future and will highly recommend their services to other potential customers!
Chante is a jewel and has a great service record. She is passionate about success and will not let a customer down. Her focus is on the complete success of her project with timely follow-up. I would recommend her without question.