Centralized Point of Contact for IT advice, issues and how-to questions.
Our Service Desk team follows ITIL and ISO industry standards to ensure your staff’s issues are resolved in a timely and professional manner. We offer multiple avenues to access your support team including phone, chat, email and customer portal.
Tracking support hours is a thing of the past. With our unlimited support structure request as much support as needed including “How to” questions, third-party application support and more!
24/7 Emergency Support
Our technicians are available 24/7 for those late night emergencies. Proposal due tomorrow and the printer is not working? We are one call, email or chat away.
Customer Portal Access
Access our customer portal to submit, track and update your support request 24/7. Administrators can view their IT agreement, inventory, recommendations and more from the customer portal.
Branded Service Desk
Add your company colors and logo to our customer portal, service desk ticket emails and more.